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Degraded

Degraded performance for Product Search for the Store Sell website

Oct 3, 2024 at 1:55pm UTC
Affected services
Products

Resolved
Oct 3, 2024 at 2:30pm UTC

Resolved | This incident has been resolved. Product Search has recovered.

Updated
Oct 3, 2024 at 2:05pm UTC

Monitoring | A fix has been implemented and we are monitoring the results. Product Search has started recovering.

Updated
Oct 3, 2024 at 1:58pm UTC

Identified | The issue has been identified and a fix is being implemented. We're updating the configuration of the database that powers the Product Search service.

Created
Oct 3, 2024 at 1:55pm UTC

Investigating | We are currently investigating this issue.